We endeavour to dispatch your order within 24 hours.  Delivery times will vary depending on the destination.  The chart below is given as a guide only.  All care is taken to ensure that your order arrives within a reasonable delivery time, however Victoria Lane cannot accept responsibility for circumstances beyond their control once your order has been lodged with the postal carrier. 

In the event that you do not receive your order, please contact us immediately so that we may investigate and arrange a replacement order if necessary.

All stock in our on-line catalogue is included in good faith, however, failure to deliver by suppliers may result in stock delays or unavailabilities.  Should an item be temporarily out of stock or a delay in delivery time is expected, this shall be noted within the item description.

Victoria Lane respects your privacy and does not share customer details with any other organization.  All prices are GST inclusive.

Returns Policy 

Your complete satisfaction is important to us!  We take all care to ensure that your order is securely packaged to minimize damage in transit.   However, should any of our products be faulty or contain defects, please return the item in its original packaging and a replacement will be issued or a refund cheerfully given.